There is nothing to complain about when it comes to shipping, packing instructions, returns and deposit refunds.

I would primarily like to comment on the device itself: After my previous experiences with other electric toys, some of which have been highly praised, I can only express my enthusiasm: First of all, the Venus 2000 is really incredibly quiet at moderate speed, definitely not audible to neighbors. I don’t know about at full throttle, but it should be pretty quiet through two doors or a wall or two, even at full throttle. Secondly, the infinitely variable speed control combined with the option to adjust the tube further or tighter probably makes the Venus the ideal female substitute for any man, as long as it’s only about the actual act. The feeling is absolutely pleasant when using plenty of lubricant. It only comes close to real sexual intercourse in that the other stimuli of a woman such as soft skin, warm body, curves, breath, pleasant voice etc. are missing. However, the sexual intercourse itself is simulated deceptively realistically, with the right thoughts… absolute madness! The only thing missing for me as a connoisseur is all the rest that makes real sex so beautiful and enjoyable. The only thing I didn’t like so much was the relatively rough surface of the rubber. Personally, I would have liked it to be a bit smoother, but not TOO smooth, because a bit of texture is nice. But with a good amount of lubricant, it is still very pleasant. I will probably come back to this device at some point. For me, it’s been the absolute front runner so far and I won’t be looking for alternatives again.